Emergency numbers
Who to call when you need help
Who to call when you need help
Throughout a flooding incident information is available on the Environment Agency’s Flood Line 0845 988 1188. Once connected you need a subsidiary six digit code determined by where you live. You are advised to obtain this well in advance.
Clearly, the 999 emergency number for Fire, Police and Ambulance services is applicable all the time as are some other useful numbers. However, there are some numbers that depend on the time of day and whether or not there is a major incident, in which case Incident Centres may be open.
The Environment Agency |
|
| Flood Line (see above) | 0845 988 1188 |
| The National Incident Hotline | 0800 80 70 60 |
| After reporting your problem you will normally get a call back from a local official | |
| Local Incident Centre | 0800 141 2689 |
Thames Water |
0845 988 1188 |
Surrey County Council |
0845 600 9009 |
Waverley Borough Council |
|
| Daytime | 01483 523 333 |
| Out of hours | 02392 242 161 |
| Incident Centre | 01483 523207 |
Farnham Town Council |
|
| Daytime | 01252 712667 |
British Gas (gas escape) |
0800 111 999 |
South East Water |
|
| Daytime | 0333 0003330 |
| Out of hours | 0333 0000365 |
EDF Energy |
0800 783 88 66 |
Scottish and Southern Energy |
0800 294 3259 |
It may help to put relevant numbers into your Personal Flood Plan