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Advice and useful contacts

Hand washing. Soapy hands.

Links to the latest information and advice about coronavirus (COVID-19) and useful contacts.

Advice from the NHS on how to avoid catching or spreading the coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell


  • touch your eyes, nose or mouth if your hands are not clean

Advice for the public

The NHS website has more information about the illness, advice for travellers and common questions.

See the government response and guidance on coronavirus.

Check if you have coronavirus symptoms.

Register for support if you or somebody you care for is extremely vulnerable to coronavirus.

Stay at home guidance’ for people with confirmed or possible coronavirus

Surrey Community helpline – 0300 200 1008 (Monday to Friday, 9am to 5pm)

Mental health and wellbeing

Tips and advice for managing anxiety during social distancing and isolation

Steps and advice to look after your mental health and wellbeing


Rehab 4 Addiction addiction and mental health helpline

Older people’s stay in work out

Domestic abuse

National Domestic Abuse Helpline0808 2000 247

Refuge0808 2000 247

South West Surrey Domestic Abuse Services 01483 898884 Monday to Friday, 9am to 4pm

Mens’ advice line – 0808 801 0327

National LGBT Domestic Abuse helpline0800 999 5428

Advice for businesses

Support for businesses and self-employed people during coronavirus

Guidance for employees, employers and businesses on working safely

Coronavirus business rates, grants and relief

FSB – Advice and guidance for small businesses and the self-employed

The CBI’s coronavirus hub

Coronavirus – cleaning of business in a non healthcare setting

Surrey Chamber of Commerce – Coronavirus business guide

Surrey Chamber of Commerce – Coronavirus business guide for the self-employed

Food delivery advice and guidelines for new food takeaway businesses

Small business bounce back loan scheme

Self-employment income support scheme

Coronavirus bounce back loan

The Skills Toolkit – improve your numeracy and digital skills with free online learning

Information for charities

Coronavirus response funding

Advice on protecting yourself from scams

Protect yourself from scams

Stop loan sharks – check your lender is authorised by the FSA

Learn how to be a friend against scams in this online training

Criminals are using the COVID-19 vaccine as a way to trick people into handing over cash or financial details. Be alert to the top four vaccine scams.

Other useful contacts

Waverley Borough Council

You can post Benefits, Council Tax or Housing Application documents through the letterbox at Farnham Town Council. Your application will be forwarded to the benefits team at Godalming.

Flyer – five things you can do to help yourself and your community

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